SETTING UP & CARING FOR YOUR BELLA'S MATTRESS
- HOW DO I CLEAN THE COVER?
You can spot clean the cover with a mild detergent, gently dabbing the cover instead of rubbing it. If you're expecting liquid spills or stains, we recommend investing in a mattress protector which is easily washable.
- DO I NEED A MATTRESS PROTECTOR?
Mattress protectors are not required, but we highly recommend purchasing one to protect your investment. A mattress protector is great for added protection against dust mites, liquid spills, and extending the life of your mattress. See our mattress protectors here.
- HOW CAN I HELP TO BREAK IN MY MATTRESS?
It is not necessary to do anything beyond sleeping on your mattress for it to break in naturally, but there are some methods that can help expedite this process. Below are some options if you prefer to speed up the adjustment period of your mattress:
- You can either carefully walk across or bounce gently on your mattress to help aerate the fibers and foam within your mattress.
- If your bed has encased springs, it can help to pull on the edges of your mattress to aid in expansion. Please note that this is not a suggested technique for all-foam mattresses.
- Keep the room where your mattress is located well ventilated for the first 24 hours. This will help the odor dissipate and your mattress to aerate fully.
- HOW LONG DOES IT TAKE FOR MY MATTRESS TO BREAK IN?
It typically takes around 30 to 45 nights for your mattress to entirely break in, and the same amount of time for your body to adjust to the sensation of a new mattress. Over this period of time, your mattress will reach its optimal softness and allow full aeration.
- HOW LONG CAN I KEEP MY MATTRESS IN THE BOX?
We recommend keeping your mattress in the box for no longer than three weeks after it has arrived at your door. While your mattress is safe to keep rolled for up to 60 days, compression beyond this period does hold some risk for slowing the expansion of your mattress. If you anticipate a delay in setting up your mattress, our team can delay shipping your mattress after purchase. Contact our customer service team for more information.
- HOW LONG DOES IT TAKE FOR MY MATTRESS TO AIR OUT?
For best results, we recommend allowing your mattress to sit between 3 to 5 hours before laying on it. Keep in mind the natural odor in your mattress may take up to 24 hours after unpacking to entirely dissipate.
- HOW DO I SET UP MY MATTRESS?
Setting up your mattress is easy! Simply take the mattress out of the box and lay it on the front of your bed frame. Carefully unwrap or carefully cut the plastic cover to allow for decompression of your mattress. This can take a few minutes to fully decompress.
Note that while the majority of decompression occurs within the first few minutes of unboxing, decompression does continue for up to 24 hours after unwrapping.